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Privacy Policy

Privacy Policy for Grandpal Technology Limited


Grandpal Technology Limited (Company Number 632732) is an Irish company with its registered address at Saint Martha's, Killybegs, Prosperous Co. Kildare, Prosperous, Kildare, W91 CF6T ("Grandpal"). This privacy policy outlines how Grandpal collects, processes, and manages personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable Irish data protection laws.

Information Collection

We collect personal data when you interact with our website, app, or services, such as:

Name, email address, phone number, and other contact details
Demographic information, such as age, gender, and location
Nursing home preferences and requirements
Usage data, including your IP address, browser type, and device information

Information Use

We use your personal data for various purposes, including:

Providing you with our services and facilitating communication with nursing homes
Personalizing and improving your experience on our platform

Responding to your inquiries and requests

Sending you relevant marketing communications and updates
Analyzing usage data to improve our platform and services
Complying with legal obligations and protecting our rights

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:
Your consent, which you can withdraw at any time
Performance of a contract or to take steps before entering into a contract
Our legitimate interests, such as improving our services or marketing
Legal obligations we are subject to

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or protect our rights. Personal data retention periods may vary depending on the type of data and the specific circumstances, but we generally store data for a maximum of 180 days.

Data Sharing and Third-Party Services

We may share your personal data with third parties, such as:

Nursing homes and service providers to facilitate your requests
Analytics and marketing tools, such as Google Analytics and Google Tag Manager
Legal authorities when required by law
We maintain appropriate safeguards to protect your data when shared with third parties.

Data Protection Measures

We implement various security measures, such as:

Secure Socket Layer (SSL) encryption
Access controls and password protection
Regular security audits and updates

User Rights

You have the right to:

Access, rectify, or erase your personal data
Restrict or object to processing
Data portability
Lodge a complaint with the Irish Data Protection Commission

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience and analyze usage. You can manage your preferences through your browser settings. We generally store cookies for a period of 90 to 180 days.

Children's Privacy

Our platform is not intended for children under 16 years of age, and we do not knowingly collect personal data from children.
Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes through our website or other communication channels.
Contact Information

For any questions or concerns regarding this privacy policy, please contact:

Brian Daly
Data Protection Officer
Saint Martha's, Killybegs, Prosperous Co. Kildare, Prosperous, Kildare, W91 CF6T

This privacy policy was last updated on 18.03.2023.