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Terms of Service

Article 1 – Application
1.1 These General Terms and Conditions apply to all agreements of Grandpal to the exclusion of any other general terms and conditions. Unless otherwise agreed in writing or by digital notification, all provisions apply in full.1.2 The other party is expected to enter information truthfully at all times.1.3 Placing an order means that the other party accepts the applicability of these Terms and Conditions, the other party agrees to this during the ordering procedure.

Article 2 – Product and Intellectual Property Violation
2.1 The ownership of the delivered products will only be transferred if the other party has paid all that is due under the agreement with Grandpal. However, the risk does transfer to the other party at the time of delivery.

2.2 Grandpal strives for optimum quality of its products. Grandpal, its employees and writers or others affiliated with Grandpal do not accept any liability for any errors or consequences, of whatever nature, arising from a report. A report is a supplement to finding a nursing home, not a replacement.

2.3 Whole or partial copying or reproduction of the content of delivered products, in whatever form, is prohibited without the prior, written and explicit permission of Grandpal.

2.4 The other party or third parties must fully and unconditionally respect all intellectual and industrial property rights that rest on the delivered products. Failure to comply will result in one or more crimes from Articles 140 of the Copyright and Related Rights Act, 2000. Grandpal will be obliged to file a report and will set one or more fines, which will benefit Grandpal for payment of the authors.

Article 3 – Prices3.1 Prices stated on the website include VAT.
3.2 Price changes and typing errors are reserved. No rights can be derived from the information on the websites that Grandpal manages.

3.3 Grandpal reserves the right to change prices, in particular when this appears necessary on the basis of (legal) regulations.

Article 4 – Orders
4.1 For misunderstanding, mutilation, delays or improper transmission of orders and notifications as a result of the use of the internet or any other means of communication in the traffic between other parties Grandpal, or between Grandpal and third parties, insofar as it relates to the relationship between parties to Grandpal, Grandpal is not liable, unless there is intent or gross negligence on the part of Grandpal.4.2 Grandpal reserves the right to refuse delivery to customers in view of doubtful debtors or orders that are not serious.

4.4 Grandpal is authorized to use third parties for the execution of orders.

Article 5 – Delivery
5.1 Without prejudice to its other rights, Grandpal has the right in case of force majeure to suspend the execution of the order or to dissolve the agreement without judicial intervention, by notifying the other party of this electronically and without Grandpal is obliged to pay any compensation. Force majeure is understood to mean any shortcoming that cannot be attributed to Grandpal, because it is not due to its fault and is not for its account under the law, legal act or legal opinion.

5.4 Grandpal is not liable for incorrect, non-delivered or late delivery of goods by third parties, unless this can be attributed to intent or gross negligence on the part of Grandpal. 

5.5 Grandpal is authorized to use third parties for the execution of orders.

Article 6 – License digital documents
6.1 The digital documents offered are the property of Grandpal. Grandpal grants the other party a limited, non-exclusive license for personal, non-commercial use of the digital documents based on the products purchased by the other party. 

6.2 The material made available is intended for personal use only. The purchase grants a non-exclusive and non-transferable right to use the materials. You are not allowed to transfer any copies of the content to any other person for any reason.

Article 7 – Returns
7.1 When the goods are delivered, the customer will check whether they correspond with his order. If this does not comply with the agreement, the other party must inform Grandpal of this immediately, in any case within 14 days after delivery, in writing or digitally and with reasons.

7.2 It is not possible to cancel an order that has been processed. 

7.3 Goods that have been sent unsolicited can be returned at the expense of Grandpal. The other party or third parties are advised to enter personal data correctly.

Article 8 – Payment and any reminder

8.1 When opting for a direct debit, the other party authorizes Grandpal to debit the amount associated with the order once.

8.2 If direct debit has proved impossible, for whatever reason, the other party will be notified of this by means of a reminder as soon as possible after discovery by Grandpal.

8.3 The reminder is sent in writing and/or digitally to the address of the other party as indicated by the other party to Grandpal. The Other Party's attention is drawn to Article 1.4 of these General Terms and Conditions.

8.4 If Grandpal demands payment from the other party, the other party must pay the amount specified in the reminder within 10 (in words: ten) days after the date of the reminder and in the manner indicated in the reminder.

8.5 If payment has not been made within 10 (in words: ten) days after the date of the first reminder, the other party will again be summoned to pay the amount due within 14 (in words: fourteen) days. The amount due can be increased by an amount of at least 5 (in words: five) euros for administration costs.

8.6 If payment has not been made within 14 (in words: fourteen) days after the second reminder, the other party will be blocked on Grandpal’s order system.

8.7 If payment by or on behalf of the other party has not been made within the provisions of Article 8.6, Grandpal is authorized to transfer its claim to third parties.

8.8 If Grandpal transfers its claim to third parties for collection, all associated costs will be borne by the other party.

8.9 The payments made by the other party after summons will be deducted from the costs and principal sum due.

8.10 Blocking of the other party on Grandpal's order system will be lifted immediately after payment.

Article 9 – Default of payment
9.1 In the event of non-payment by the other party, Grandpal reserves the right to refuse future orders from this customer. The Other Party is referred to Article 8 of these General Terms and Conditions.Article

10 – Legal form and final provisions
10.1 Only Irish law applies to the agreements between Grandpal, the other party and third parties.

10.2 These General Terms and Conditions apply to the relationship between Grandpal and its other party.

10.3 All disputes between the parties must be settled amicably as soon as possible.

10.4 All disputes between the parties will be submitted exclusively to the competent court in Dublin.